Book karu app / Ticket not being cancelled and refunded due to emergency

Book karu app Reviews & Complaints

By: M.Toqeer Bashir

Contact information:
Book karu app

Aslam u alaikum I booked a ticket of faisal movers from Islamabad to Multan on 29-03-2016at 12pm but due to death of my grandfather I have to departure early so I travelled in night at 1:20 am .I made a phone call for cancellation of ticket at 8am but they refused but in ticket it is clearly mentioned that ticket can be cancelled

FAISAL MOVERS

Origin:
ISLAMABAD (FAIZABAD)

Destination:
MULTAN

Status: Paid
PNR#: 126032823048


Bus Type: First Class
Departure Time: 29 March, 2026 12:00
Boarding Point: Faisal Movers – Raja Travel Faizabad
Address: Raja Travel Bus Terminal Near Metro Station Faizabad
Booking Time: 28 Mar, 2026 22:23


Passenger Details

Name: M Toqeer
CNIC/Passport: 36301-2688197-5
Gender: Male
Seat #: 24
Fare: 4200


Payment Details

Payment Method: (icon shown)
Total Amount: Rs. 4200/-
Service Charges: Rs. 0/-
Paid Amount: Rs. 4200/-


Important Notes

  • Please arrive 30 minutes before departure.
  • All advance and discounted tickets are non-refundable and non-changeable.
  • CNIC is required for travelling.
  • Charges apply on ticket change/refund.
  • Males can’t be seated next to females.

If you want, I can convert this into a clean PDF or editable format 👍

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