CAMON 30 TECNO Reviews & Complaints
By: Muhammad Fahim
Contact information:
CAMON 30 TECNO Karachi
To:
The Management,
Amma Tower,
Karachi.
Subject: Complaint Regarding Fraudulent Mobile Sale from Shop at Amma Tower
Respected Sir/Madam,
I am writing to formally lodge a complaint regarding a fraudulent experience I had at one of the mobile shops located at Amma Tower. On 9th July 2025, I purchased a Tecno Camon 30 (box packed) mobile phone from the shop situated next to the left corner on the right side of Amma Tower’s front entrance. Unfortunately, the following serious issues have come to my notice:
1. Charger Fraud: Inside the sealed mobile box, a charger from a different company was placed instead of the original Camon 30 70W charger. When I revisited the shop and complained, they replaced it with a Tecno charger, but not the original 70W Camon 30 charger.
2. Used Mobile: Although the mobile was sold as box packed, the IMEI status shows it has already been used for 11 months, and its digital warranty is left for only 1 month.
3. Untraceable Shop Identity: The cash memo does not have the shop name, and there is no name board displayed on the shop itself, making it impossible to identify the responsible party. This raises serious concerns about shop verification and customer protection at Amma Tower.
4. No Positive Response: I have personally visited the shop three times and also contacted the shopkeeper regarding this issue, but unfortunately I have not received any positive response.
I am a staff member of SIUT Hospital for the past 7 years, and I am willing to visit your office at any time as required to resolve this matter. I humbly request that either:
• I be provided with a genuine box-packed Camon 30 mobile, or
• My full payment be refunded.
It is disappointing that such fraudulent activity is happening in a prestigious mall like Amma Tower. Kindly investigate this matter on an urgent basis and ensure this type of scam does not happen with any other customer.
Looking forward to your immediate response and action.
Sincerely,
Muhammad Fahim
0345-3307193
SIUT Hospital
BAJWA electronics Seller contact +92 355 5516311, 0332-2908485
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