Careem / unauthorized charges

Careem Reviews & Complaints

By: Dr. Rizvi

Contact information:
Careem

Yesterday June 13, 2017, i booked a ride Booking ID 140769487. the captain Yousuf Ahmed, accepted the ride, i called him several times to ask the exact location where he is so that i can guide him the way to home. he kept wandering here and there on the nearby streets, showed the status that he has reached but didnt reached to me. and after 10 mins he cancelled the ride. I booked another ride at that time to reach to my destination. but at the end of ride, they charged by double, the one which was cancelled by the captain that 1 also. kindly look into this matter, and return the amount of 150 rs which was charged unauthorized as the captain cancelled the ride.

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