Emirates AirLine Reviews & Complaints
By: Ghulam Nabi Khial
Contact information:
Emirates AirLine
Lahore, Pakistan
emirates.com
Dear sir,
This is Ghulam Nabi from Lahore Pakistan . This morning on 6th September -2017 i had to fly from Emirates air EK625 with my family having 6 passengers . Emirates air boarding staff service was very slow and They have issued only 5 boarding cards to my family but they did not issue the boarding cards to me and they said now time is closed and we cannot issue you boarding card however i was standing with my family . Actually one family was standing just before us and they had 16 leagues and boarding staff issued 15 tags and due this issue they spend 20 to 25 mins on this issue and we requested many time but they refused first we have handle this issue then we can deal you, on our request time and again eventually they processed my family boarding cards and they did not process my boarding, on other hand they debated with me for 10 mins and again wasted the time and clearly refused to me to issue the boarding pass and angry on me and misbehaved with me also, when i said due to your laziness and due to carelessness and due to poor service you missed my flight then they said now we will not issue you boarding card, you are blaming on us however i requested many times and said sorry also but your staff did not accept any request and remained rigid.
Sir,
This type of your poor service and laziness of your staff is damaging your company name and reputation . Costumers will choose the other airlines due to your staff carelessness and poor service so please investigate this issue and guilty should be punished. you can verify from your CCTV camera and my extra money which i have spend RS:41, 276/= Pakistani rupees to change the ticket for next day (07 September-2017 ) should be refund .
i would expect your fully cooperation and waiting compensation .
i will be very thankful to you for kind cooperation if you would refund my money.
Thanks and Best regards,
Ghulam Nabi
Contact E-Mail: [email protected]
[email protected]
Contact No: 0097333039832 (Bahrain Contact No)
0097336320180 (Bahrain Contact No)
00923214166149 (Bahrain Contact No)
00923344406805 (Pakistan Contact No)