Fair Trader / careless staff and delays of parcel arrival

Fair Trader Reviews & Complaints

By: Ghulam Farid

Contact information:
Fair Trader Faisalabad
www.sweetytextiles.com

regret to inform you that we found very very poor service and response from TCS Faisalabad. Our client M/s Style textile Pvt Ltd sent necessary and urgent documents to us on 16th March 2019 against your consignment No. 4140150794 which was suppose to deliver today morning but in van. we approached to your office and got the courier cell number 03067085443 of Mr. Talib to get our envelop but all the time his cell was off. we approcahed your office at canal road faisalabad and they said that delivery office is located at DUDHI WALA which is about 25 km from city, we contact with them to trace the envelop and they informed that courier Mr. Talib is on the way since morning to deliver the parcel. Aftar hard struggle our own staff member went to your office and collected the envelop after bank time due to which we had faced serious financial issue with our bank and client. for your information it is the routien of your office to deliver the parcels and envelop with delayed which is badly injuring reputation of your compnay. we are putting this matter to our trade association so they can be aware about it and switch the business to any other courier company. you are requested to please look in to the matter. Ghulam Farid. 03008666503.

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