Jazz Reviews & Complaints
By: Faisal Nadeem
Contact information:
Jazz Risalpur District Nowshera
Jazz.com.pk
Respected Sir/Madam,
I am writing to formally lodge a complaint against Jazz Pakistan for persistent internet connectivity issues in my area. I have filed multiple complaints (a total of four) through Jazz’s official complaint portal regarding weak internet signals, especially during electricity shutdowns, when the signals completely go off.
Despite repeated follow-ups, no permanent solution has been provided. One of your customer service representatives, Ms. Maryam, informed me that my issue had been resolved. However, the fact remains that the problem persists, and I continue to experience service disruption.
This issue is causing me significant inconvenience, especially as I rely on mobile internet for my work and essential communication.
I respectfully request your office to kindly take strict action against Jazz Pakistan for their negligence and poor service quality, and to ensure that the network coverage and internet services in my area are properly restored and maintained — even during electricity load shedding.
Thank you for your attention and support.
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