Mcdonalds / Shipment not receive

Mcdonalds Reviews & Complaints

By: Arif hmaeed

Contact information:
Mcdonalds Gujrat

Dear Concer!
I did not want to launch a complaint but we have face very very non profesional attitude from your Wazirabad TCS office.We did not receive our shipments on thime and Whenever we send our staff to check shipment was there and your office team give to them and on upon asking thay told us that due to some distance we are waiting for some more shipments and will deliver your shipment togather.
We are suppose to receive our shipment# CN/9143124075 at McDonalds Gujrat which is dispatch on 26-01-2021 from KHI.I have send my employee to collect the shipment but your staff inform him that this shipent wrongly deliver to TCS office Gujrat,therefore we collect our shipment from Gujrat office.Today i go my self to collect the shipment from TCS Gujraat office at 10:00 am but at receiption they told me that they did not receive any shipment of above number.I have call again to Mr Aqib(Manager TCS wazirabad)and send him the tracking nimber he told me that he will check and update.After a long wait i again call Mr Abid and he forward my call to someeone to check the shipment,the person told me that they did not have this shipment,when i told him that on 3rd you ask our employee that this shipment deliver to Gujrat and request him to check and after some time he told me that this shipment was deliver Gujrat……………ad when i ask him to let me talk to Branch manager Mr Aqib and told him the whole story 3rd time he ask someone to check again and at that time he told me that now they have just receive our shipment and ask me to send someone to collect…………
You are request to please look in to this issue and make sure door step delivery as per commitment or if you are unable to deliver us why booking office accept the paercle. Looking forward fro some encouraging support or we will shift our company contact to other courier service.For contact office and my cell nember is mention below .
Arif Hameed
Branch Manager
McDonalds Gujrat
River chenab
Near Tool Plaza
cell# 0300-8425830
office #053-3589371

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