NTN issue / poor response

NTN issue Reviews & Complaints

By: syed parvez ayub

Contact information:
NTN issue

I don’t know why I should visit the branch i already send you my NTN no and you have to confirm from FBR why you wasting your customer time .
I am with standard chartered bank last more than 15 years. Take advice from your senior management.it is very easy to say visit your branch.
I am not dealing with any local bank. Or ask your country manager for the procedures

From: Us, Ask [mailto:[email protected]]
Sent: Thursday, July 05, 2018 7:10 PM
To: General Manager – Metatex (Pvt) Limited
Subject: RE: [External] NTN

Dear Mr. Ayub,
Please contact your branch
We regret to inform you that we are unable to accommodate your request over email. Therefore, you are requested to kindly visit your branch to request for the updation of NTN number.

For more information

If you have any questions or need assistance, please call our 24-hour Client Contact Centre at 021 111 002 002 (or +9221 111 002 002 if you’re calling from overseas) or email us at [email protected]

For redressal of your complaint you may write to Banking Mohtasib Pakistan, Shaheen Complex, M.R. Kiyani Road, Karachi or visit www.bankingmohtasib.gov.pk

Regards,
Standard Chartered Bank (Pakistan) Limited
Client Care Unit
Email Address:[email protected]
Website: www.sc.com/pk

From: General Manager – Metatex (Pvt) Limited [mailto:[email protected]]
Sent: Wednesday, July 04, 2018 12:11 PM
To: Us, Ask
Subject: [External] NTN

Customer service Manager.
Stand chartered bank

This is for your kind information that please note down my NTN NO- is 0941399-5 .
Best Regards
Syed parvez ayub
A/C- NO-18131368101
Visa gold-4289-2211-1894-8211

This email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please delete all copies and notify the sender immediately. You may wish to refer to the incorporation details of Standard Chartered PLC, Standard Chartered Bank and their subsidiaries at https://www.sc.com/en/our-locations. Please refer to https://www.sc.com/en/privacy-policy.html for Standard Chartered Bank’s Privacy Policy.

This email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please delete all copies and notify the sender immediately. You may wish to refer to the incorporation details of Standard Chartered PLC, Standard Chartered Bank and their subsidiaries at https://www.sc.com/en/our-locations. Please refer to https://www.sc.com/en/privacy-policy.html for Standard Chartered Bank’s Privacy Policy.

Leave a Comment

Your email address will not be published. Required fields are marked *

© 2023 Pakistan Complaints Forum
Contact Us