Pakistan Post Office Department / Complain

Pakistan Post Office Department Reviews & Complaints

By: Ahmed_pk

Contact information:
Pakistan Post Office Department – Suggestions / Feedbacks

  You can Register your complaints online by clicking Register Complaint Online
  To know the status / disposal of the complaints please contact

Customer Complaints (Pakistan Post)
Telephone No: 111-111-117 (From Landline) & +92-51-4102906
Telephone No: 051-111-111-117 (From Cell Phone)

 E-Mail:  [email protected]

Complaints Registration (Federal Ombudsman)
Head Office, 36-Constitution Avenue,
Opp.Supreme Court, G-5/2, Helpline 1055
Phone No: 051-9217243, Fax No. 051-9217224

The complaints and suggestions can be forwarded directly to complaint Cell Directorate General Pakistan Post  G-8/4, Islamabad through mail, phone, fax, E-Mail or by any other mean.  While making complaint about any of the service please remember to provide basic details including (article / receipt no, Place of Booking, Date of Booking, Sender, Receiver Name and your contact details with phone no.)

Circle/ Region/ Unit Wise Contacts detail for handling Public Complaints
S# Circle/Region Supervisory Officer Telephone No. Email Address
1 PMG Islamabad APMG(OPS) 051-9261583 [email protected]
2 PMG Quetta AD (Stock) 081-9211527 [email protected]
3 PMG Lahore APMG (INV) 042-99239794 [email protected]
4 PMG Hyderabad AD (INV) 022-9200359 [email protected]
5 PMG Multan AD (INV) 061-9200615 [email protected]
6 PMG Rawalpindi AD (Complaint) 051-9270049
[email protected], [email protected]
7 PMG KMC Karachi HAG (Complaint) 021-35650401
[email protected], [email protected]
8 PMG Peshawar APMG (OP & FS) 091-9239364 [email protected]
9 Dy. PMG Faisalabad APMG (O & FS) 041-9201158 [email protected], [email protected]
10 Dy. PMG Sialkot AD (INV) 052-4295080 [email protected]
11 Dy. PMG D.I.Khan APMG (OP & FS) 0966-9280921 [email protected]
12 Dy. PMG Abboattabad APMG (O & FS) 0992-9310176 [email protected]
13 Dy. PMG M. Abad APMG (O & FS) 05822921303 [email protected]
14 Dy. PMG Sukkur Dy. PMG Sukkur 071-5806092 [email protected]
15 Controller IMO (P) Karachi Controller IMO (P) 021-99211130 [email protected]
16 Dy. Controller IMO (L) Karachi Dy. Controller IMO (L) 021-99243530-2 [email protected]
17 Dy. Controller IMO Lahore Dy. Controller IMO 042-99211321
[email protected]
18 Dy. Controller IMO Islamabad Dy. Controller IMO 051-9280311
[email protected]
19 Dy. Controller Foreign Post Sialkot Dy. Controller F.P 052-9250046 [email protected]
20 Dy. Controller Express Post Karachi Dy. Controller Express post 021-34540419
[email protected]

22 thoughts on “Pakistan Post Office Department / Complain”

  1. saira saleem

    i have complain about a postman who have duty in area ferozwala ( gujranwala) still i don’t knw the name of person
    he never perform his duty on time ever . he never give all people post on time just because of this person we bear many loss . many time i dnt get my post on time .. ever i send my family to his home …he ever said (ap log sub ana …sham ko ana … kal ana … just like these excuese any decument submission date get passed .He is worked side by side in a school .he ever busy there.Please this is my humble request
    go for best pakistan post service we suffering form great loss .

    1. Respect sir asslam o alaikum
      Sir hmare city mehar me hamari post ate h to WO hme call krte hen aur kihte hen k apni dak le k jao jb hum waha jate hen to hme wha dak nh milti aur kihte hen k jis ne ap ko call kiya h us ko kho .jb k WO hmari call attend he nh krta wo office me he nh hota
      Thank you

  2. saira saleem

    tomorrow is last date for the submission of document of M.A/Msc examintion .my result of MA announced 3 month before .. every body knw that Univerity of punjab send rezult by post .. i dnt get my date sheet on time and now for result

  3. A express mail service parcel was dispatched from GPO Faisalabad for Luxembourg.A sum of Rs.8381/- was paid.
    Date of Dispatch was 28th March,2019.Unfortunately the said parcel has not reached to destination till today.
    I tried to send e mail on customer care service but e mail returned back which seems some fault with the customer care e mail address.
    Can I have any chance to know the fate of my parcel…detail is as below

    Sender name………..Zaka Ullah from GPO Faisalabad
    recepient name…….Hyra Zaka…Luxembourg
    Date of dispatch……28.3.2019

  4. Muhammaf Tariq

    Sir I’ve send a mail through UMS vide ID UMS44098493 on 31st May 2019 from Karor Lal Eson (Layyah) to Rawalpindi. Tracking system says that the have delivered by GPO Rwp to addressee on 3 Jun 2019. But on ground the mail haven’t delivered to the addressee till that time. please direct concerned staff to deliver it ASP.

  5. Amir ur Rahman

    Sir Barikot swat ke Post Master nehayat bud tahzeeb bud akhlaq bunda hay sarrey allaqey ke loogh nehayat preshaan our tungh hayn app Allah ke wastey khud oaskey deeger aamallay se yaa oaper officers se patta ker suktey hayn duty be saheh nahey kerta our bud zubaan Etna ke mamooley bath per logon ka grebaan pakurr ker maatna shorro kerta hay our maa behin ke galley Dayna tou aam baath hay plz Allah ke wastey in se allaqey ke logoon ke jaan chorra let juld uz juld transfer ker wadayn thanks

  6. Sar ki 10 Sall SE post office orangi town Karachi SE letter send KR RHA hon mokhtalif jaga lekin 10 year me aj tk Mera koi bhi letter muje wapas nai Aya or na hi letter jaga pr pohnchya Gaya gareb ki kitni baddowa ly ga post office mere pas 10 year ki silp mojod he koi rabta KR k hissab ly skta he or koi bataey ye letter kaha gaey

  7. Respect sir asslam o alaikum
    Sir hmare city mehar me hamari post ate h to WO hme call krte hen aur kihte hen k apni dak le k jao jb hum waha jate hen to hme wha dak nh milti aur kihte hen k jis ne ap ko call kiya h us ko kho .jb k WO hmari call attend he nh krta wo office me he nh hota
    Thank you

  8. Zaheer Hussain

    Sir ihavesent a registery from Abbottabd Post Office dated 23 Nove 2021 Reg number RGL 23935169
    registery arrived in In Quetta GPO in 25 Nov 2021 and they sent from office for delivery but still notreached in recieving adress so kindly check my and take action

  9. Khurram arshid

    Sir my name is Malik Khurram arshid.. main ney aik parcel last Friday gpo Abbottabad sey Brazil k Liye beja tha.. Wahan par mujy unho ney kaha k address likho marker humary pas NAHI hai ley k ao.. main ney unhen pen sey likh k diya.. ab jab main ney tracking ki to maloom hua parcel abhi take Rawalpindi Mai hai.. aur to aur address bhi ghalat show ho Raha hai.. main ney boriticupu city beja tha jab k inho ney 3500 kilo meeters door Pelotas city ka address likh diya hai..

  10. Mumtaz Ahmad

    Aa sir I am army retired person aged 68 years old I have been closed my account from post office after process of all papers were required to be despatched to cma dcs lahore for next peocess but on 8 jun 22 letter for cma prepared by gpo mandi bahauddin but date shown 28 jun 22 instead of 8 jun after letter under registered letter bumber 87791613 despatched on 14 jun instead of 8 jun due to late submission of papers I have not been received pension for the month of hun 22 please ask defaulters

  11. Mumtaz Ahmad

    Aa sir a official letter for cma dcs lahore prepared on jun 8 but date typed on it was 28 jun 22 and required to be despatched on same date but sent on jun 14 under registry number 87791613 by gpo mandi bahauddin for late despatch I have not yet received pension jun 22 please ask defaulters

  12. Jamshed Ali Qamar

    Dear Sir
    Assalam o alaikum
    I ve sent 4 parcels Quetta

    PAR08745764 dated 10 Oct 22

    IRP02422102 dated 11 Oct 22

    IRP 02136772 and
    IRP02136774 dated 14 Oct 2022

    Still not delivered after 12 days even more…
    Check the status and try to delivere earlier.

    Jamshed Ali Qamar

  13. Khalid Masood

    I Hony Captain (Retd) Muhammad Sheraz MY PSB A/C No. 22372-A EX PJO NO. 152962I drawing pension from Post Office Mandra Tehsil Gujjar Khan Distt Rawalpindi . I deposited all my complete documents for transfer of my pension from post office Mandra Rawalpindi to Bank on 18 August 2022. After 04 months the same documents were returned to my address without any objection. I have not drawn any pension last 04 months. They have not forwarded my documents to CMA Lahore. Please investigate the matter for delaying and not submitting my documents to CMA Lahore after spending 04 months. Your cooperation in this regards highly appreciated. I have all my documents records.

  14. Khalid Masood

    I PJO No. 152962 Hony Captain (Retd) Muhammad Sheraz Account No. 22372-A drawing pension from post office Mandra Tehsil Gujjar Khan District Rawalpindi. I deposited all relevant documents duly completed for transfer of pension from Post office to Bank on 18 August 2022. After spending 04 months my documents are returned to me without any objection. Please investigate the matter why my documents were not forwarded to CMA. who is responsible to hold my four months pension. The matter is most urgent. Your cooperation in this regard is much appreciated.

  15. Name- Samiullah
    S/O Gulafzal
    Contact Number-03432049722
    Pakistan post office department
    Today is 23 days since my shipment was sent to the Czech Republic. After entering the tracking number, it always just shows that it was delivered in Karachi internarional Imo letter post office and the shipment is heading to the destination country.
    Even the Czech Republic did not give me any other information, except that the shipment is on its way .
    I am hereby asking you to find out where my shipment is because it contains important documents
    Find out where the shipment is located?
    And they didn’t respond me where is my ducment

Leave a Comment

Your email address will not be published. Required fields are marked *

© 2023 Pakistan Complaints Forum
Contact Us