Pakistan Railways / booked ticket, amount deducted but no ticket confirmation or email received from pakistan railways

Pakistan Railways Reviews & Complaints

By: aamir abdul sattar

Contact information:
Pakistan Railways Lahore
https:// pakrail.pk/

AOA
I have booked 2 seats today (12:49 pm through pakistan railways android app) from Multan to Lahore on Musa Pak for date 09-12-23 coach number 5 and seats number 19 & 20 and payment made through my jazzcash number 03088705051 of Rs. 2014. Payment deduction message was received but tickets confirmation message or email not received. Payment deduction sms is attached for reference. thanks
Passenger Name:
1. Aamir Abdul Sattar 03088705051
2. Sabir Hussain 03017432826

Please direct pakistan railways to refund my Rs. 2014/- or issue me a confirmation email or sms. thanks
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