PTCL Reviews & Complaints
By: Shazad Hanif
Contact information:
PTCL Karachi
I am filing this complaint as a consumer against Pakistan Telecommunication Company Limited (PTCL) regarding a serious safety hazard and negligence.
There is a broken PTCL pole located at the corner of my house (House No. L-426, 5C2, North Karachi, opposite Park). The pole is severely damaged and leaning dangerously onto my property. Despite repeated verbal and written requests made to PTCL for its removal, no action has been taken so far.
We are currently constructing our house at this location, and the damaged pole poses a significant threat to the workers and structure. In case of any unfortunate incident, PTCL will be solely responsible. This negligence is not only a safety concern but also a violation of consumer rights.
I respectfully request the concerned authorities to take immediate notice and direct PTCL to resolve this issue without further delay.
Thank you for your attention and support.
Sincerely,
Amna Khan
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