PTCL Pakistan Reviews & Complaints
By: Shujaat Ahmed
Contact information:
PTCL Pakistan
Dear Sir,I am sorry to say that there is none to take care of complaints regarding ptcl phones.It appears that it is being managed without management!
we got ptcl number 2322455 in peshawar kpk ,which is used for internet service only,and from last couple of months its becoming pain in the neck,
internet signals are tripping ,on and off in one hour 10 minute internet signals are available but for 50 minutes internet service is out of service , we make compliant to DG islam abad too ,but its all in vain.Dear Sir,I am sorry to say that there is none to take care of complaints regarding ptcl phones.It appears that it is being managed without management!
.Complaints have been lodged with the exchange several times and even with the DE concerned with out any remedy They are paying bills regularly with the hope that soon the phones may start functioning .Please advise that we may get the phones disconnected or the relevant persons be directed to fix the problem to make them functioning.If early action is taken I shall be obliged so that we may decide to take further action for keeping the connection or to get them disconnected and use cell phones instead..
.Complaints have been lodged with the exchange several times and even exchange send technicians to fix the issue ,but on there swayback they said to us that every thing looks fine ,but the problem still existing. concerned with out any remedy we are paying bills regularly with the hope that soon the phone may start functioning .Please advise that we may get the phone disconnected or the relevant persons be directed to fix the problem to ms ale it functioning.If early action is taken I shall be obliged so that we may decide to take further action for keeping the connection or to get it disconnected and use other available internet services.
will be appreciated for taking care
thanks and best regard
unhappy customer
2322455