TCS Courier Service and MCB Bank LTD / ATM Card delivered wrongly

TCS Courier Service and MCB Bank LTD Reviews & Complaints

By: Abdullah Tahir

Contact information:
TCS Courier Service and MCB Bank LTD Kharian
www.mcb.com.pk, www.tcsexpress.com

Dear Sir,

First of all MCB bank captured my ATM card without giving any notice or informing me via any message, I contacted the customer care team they said we don’t know why it’s captured but you should block the card it can be misused, I said okay you can block but I need it urgently.

I visited the main parent branch which’s in kharian and I live in Gujrat city which is approximately 30kms away from gujrat. I travelled to the branch and asked them to withdraw the money as I don’t have ATM/chequebook they didn’t facilitated me by saying you need to issue a new card. I somehow compromised and requested for the new card.

After-that, I received a message from MCB on 26th October that your card has been dispatched and you will get it within 7 working days. So it should be available by 4th or 5th November excluding Saturdays & Sundays. But the branch employee said we didn’t received the card yet, you should check with TCS.

Then I visited TCS main branch in kharian and to my shocking experience they said they delivered the card to an unknown person named “Nadeem” I don’t know who he is, I asked them to give me my card they said we will check and will call you back then since 4th November nobody contacted me.

I did lodged the complaint myself to TCS customer care they said they will resolve the issue but still I’m waiting and waiting.

I have emergency I needed the only money I have in that bank it’s really urgent for me but MCB and TCS they don’t care and asking me to wait and wait. Please help me to get back my money I have a family to run
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