TCS – Gulberg Office and Davis Road / Mentioned Wrong mobile Number and Documents are not verified for WES

TCS – Gulberg Office and Davis Road Reviews & Complaints

By: Saad Zubair

Contact information:
TCS – Gulberg Office and Davis Road Lahore

Dear Customer Care Department,

I booked my documents on 23 Nov 2020 for documents verification for HEC and write an application to TCS for WES as per requirement and I had fulfill all requirement. I received message from HEC on Dec 1,2020 that my documents was dispatched to TCS. But I didn’t get message from TCS because they entered wrong mobile number in system. Today Dec 10, 2020 I visited Davis road branch and get documents but TCS focal person not accepted that mobile number is mentioned in wrong. Secondly, my documents are not in signed envelop form for WES. He get back documents same as I was given to Gulberg Branch. Only degrees are attested. I given back my photocopies of degree and transcript of Bachelors to TCS – Davis Road branch and he says that they will given back to me on 14 or 15 December, 2020. He has not given me any receipt for redispatching. I also complained via TCS HELP LINE but didn’t get complaint number till (12:01 pm).

Name: Saad Zubair
CN # 40604026180
Contact : 03324383110
Booked : 23 Nov 2020
Received : 10 Dec 2020 (visited time Davis road Branch- 11:10 am to 11:30 am)
Complained Via TCS Helpline (No complaint number Received) 12:01

Please resolve my issue as soon as possible

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