USD ACCOUNT Reviews & Complaints
By: Adil Ahsan
Contact information:
USD ACCOUNT
Director Banking Conduct and Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road, Karachi.
Dear Sir,
I’m maintaining USD account with HBL Karachi since last -21 years and working outside Pakistan with a company whose Head Office is in Singapore.
The Company has employees in different countries and their Head office remits salaries of employees from Singapore in Foreign Currency accounts given by the employees, my salary is also received in my account at HBL in USD.
Last week I came to Pakistan and wanted to withdraw some US Dollars from my account but the Bank refused to pay me in US Dollars, they said SBP has given instructions that the funds were received from a company that is the reason they are unable to Credit OR give me cash USD from my Usd Account with Them opened since last 21 years.
Sir, my Head Office is remitting salaries all over the world for their employees working in different countries in their accounts and I am rendering my services outside Pakistan moreover, the bank said first Company send salary to me and then I will remit in my account in Pakistan then they will give me cash USD . As i do not have any account outside Pakistan so no way to get first in my account outside and then transferback to Pakistan .
This is not possible for me because the Head Office transferred the employees salaries every month in my account, moreover my family is also staying in Pakistan. I was surprised as I am bringing Home remittance from abroad and the bank is discouraging me by asking me to take PKR instead of USD.
Kindly note have also deposited Certificate to the Bank at the Time of Opening Account and also lately in December 2016 as requested by Bank from my company showing that working for them since last 21 years
The Bank has quoted me the following SBP Circular, I request you to please clarify the following:
Quote
Para (ii) d attached FEM chapter states that the following payment cannot bed fed in FC A/c.
“Any payment received for services rendered in or from Pakistan”
Unquote
On the basis of above para Bank refuses to credit proceeds of foreign remittances in my FC account as was done since last 21 years but now they asked me to open PAK Rupee account to credit therein.
I am working with my Company as Shipping Consultant in diffrent parts of the world as per their requirement so above CLAUSE does not apply .
(If someone is working outside Pakistan for oil company or in any other business their Head Office is remitting monthly salary from Outside Pakistan in USD account maintained with HBL OR a person is on ship his Head Office is London remitting monthly salary)
In view of the above kindly assist.
Would be obliged if you kindly look into this matter and advise Urgently .
Kind Regards
Adil Ahsan