COMPLAIN ABOUT ALFLAH BANK F-8 MARKAZ,ISLAMABAD Reviews & Complaints
By: HALIMA BIBI
Contact information:
COMPLAIN ABOUT ALFLAH BANK F-8 MARKAZ,ISLAMABAD ISLAMABAD
Asslam O Alaikum Dear Sir,
I AM HALIMA BIBI LIVING IN ISLAMABAD. MY ALFLAH ACCONT NO IS 56275000860899.ME AND MY SISTER HAVE A ALFLAH BANK ACCOUNTS IN F-8 MARKAZ ISLAMABAD BRANCH AND ALSO WE HAVE ATM CARDS.MOSTLY MY HUSBAND USED OUT ATM CARDS FOR ANY TRANSACTION.
MY COMPLAIN IS THAT 6TH OF AUG 2019 MY HUSBAND USED ATM CARD IN G -11 MARKAZ ISLAMABAD BRANCH FOR CASH WITHDRAW.
FIRST HE USED MY SISTER ATM AND RECEIVED CASH FROM ATM THEN HE USED MY ATM AND HE RECEIVED ONLY 20,000 BUT THEN HE CHECKED WITH MINI STATEMENT TWO TRANSACTION OF 20,000 HAS BEEN DEDUCTED FROM MY ACCOUNT.
THAT TIME HE VISITED THE G-11 BRANCH MANAGER MR.YAWAR HE SAID THAT MAKE A COMPLAIN ON HELPLINE BECAUSE THIS TYPE OF CASES SOLVED ON HELPLINE COMPLAIN DEPARTMENT.THEN WE HAVE COMPLAIN 3 TIME ON HELPLINE BUT OUR CASH OF 20,000 HAS NOT REVERSE IN ACCOUNT.
THEN WE VISITED F-8 BRANCH MANAGER MR.SAQIB HE PHONED TO MR.YAWAR AND MR.YAWAR SAID THAT WE VISIT G-11 MARKAZ BRANCH,THEN WE VISITED G-11 BRANCH MR.YAWAR SAID THAT I SAW CCTV CAMERA THAT I HAVE RECEIVED TWO TRANSACTION.
AFTER THAT MY WE EXPLAINED HIM THAT MY HUSBAND USED TWO ATM CARDS THAT TIME AND DO NOT RECEIVED ANOTHER TRANSACTION OF MY ATM.
THEN MR.YAWAR SAID THAT IT IS WRONGLY DEDUCTED FROM YOUR ACCOUNT AND I CAN NOT HELP YOU FOR THIS MATTER YOU VISIT YOUR F-8 BRANCH.
SO MANY TIME I HAVE CONTACTED F-8 BRANCH BUT NOT REVERSE MY MONEY IN MY ACCOUNT.
SO I AM REQUESTING THAT PLEASE SOLVE THIS MATTER BECAUSE THIS MATTER OF 6TH OF AUG 2019 ALREADY SO MUCH LATE.
IT IS NOT GOOD FOR MAKE A COMPLAIN TO OTHER BUT I HAVE NOT AN OTHER OPTION.
WITH BEST REGARDS,
HALEEMA BIBI.
0341-5100360
0331-9508877