Daraz / Poor Serice

Daraz Reviews & Complaints

By: Doaa
Posted on: 12/09/2016

Contact information:
Daraz

Aoa. I returned my mobile phone infinix HOT 3 back to Daraz as its sim slot was not working. i was told that i will get a phone call and now its been 6 days and i never got the call and whenever i call the customer service they tell me that within 24 hours they would call and once again i never received any calls. I already have called like 6-7 times already and i have been patient this whole time so how long will i have to wait for getting a phone call. i need the voucher so i can order for my new phone. This non serious attitude only tells me that your service are really bad and it is making me regret that why did i ever ordered from daraz. In addition i never recieved any email on my order that was returned. and whenever i tried to reach Daraz through gmail i alway got a forward message that was non other then lame to me.
Doaa
03346639497, 03238409584

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