HBL operation manager Reviews & Complaints
By: Shahid Ali
Contact information:
HBL operation manager
Assalam o Alaikum!
I hope you will be all right. I am a residence and customer/account holder of HBL Bank factory area branch (2405) district Rahim Yar Khan. On Monday October 17, 2017, at 3:30pm I visited this branch for the request of issuance of cheque book. I stayed and kept stand there for about 10 minutes, no one greeted or asked me the purpose of my arrival. A madam, sitting there behind one counter, was working and assisting the lady customers. There was no single staff present on their counters. I stood there more than 5 minutes. After that, I went to operation manager named Hussain Irshaad (he told me this name) and told him that all counters are vacant except one of that lady’s. I requested him to call his staff to assist me. But the operation manager behaved me absolutely rudely. He treated me as I was the class-four servant. He scolded me saying that he will not call any of the staff and he angrily said that how I dare to talk about all this. Sir I am a respectable citizen and educator of Government of Punjab. Your HBL operation manager insulted me before other customers. My self-respect is injured by his treatment. Who is responsible for this chaos? If you will not take any necessary action against the operation manager, I will be compelled to think about any further action. All of the educator account holders opened their accounts in your HBL because your staff came in our training centres and consequently we all chose HBL bank in comparison with MCB as they also visited there. But I was at fault to join HBL bank.
Yours sincerely,
Shahid Ali 0331-7538039