Pizza Hut Reviews & Complaints
By: Kashif Zia
Contact information:
Pizza Hut
Lahore, Pakistan
Dear Sir (s),
It is to bring to your kind notice that Pizza Hut Pakistan (Chevron Wapda Town Branch Lahore, Pakistan) is actively involved in stealing the customer’s account information / details through Card Reader. Last night I visited the aforementioned branch of Pizza Hut and paid through my Visa Debit Card. Almost immediately I received a phone call pretending to be from Call Centre of card issuing bank asking me details for no apparent reason i.e. the amount was nominal and transactions of similar / equivalent amounts have been executed many a times on said card. Above all, on suspicion I refused to provide the details to the caller and when I called my Call Centre, it was confirmed that same was a fake call. It must also be noted that staff of Pizza Hut asked for my mobile number as well again for no apparent reason.
Further, I also confronted the staff at Pizza Hut who admitted using my card twice on two different machines one the POS and another machine / reader attached with Cash till. I have also noted my complaint in their register. I am attaching the snap of the register as well the bill.
Please note that as result of the above I was forced to block/suspend my card /banking services available thereon.
You must take immediate and stern action against the culprit (s) after conducting the necessary investigation with intimation of the result to me.
Regards,
Kashif Zia
[email protected]