Tcs employees at Battagram office / Intentionally return of parcels

Tcs employees at Battagram office Reviews & Complaints

By: Raj Mohammad

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Tcs employees at Battagram office Battagram
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Dear sir, The HBL had despatched a debit card of my daughter on her registered mailing address (village Landi, P/o Kuza Banda, Tehsil n District Battagram) about 6-7 kms from TCS office, 0n 15-07-2020, under tracking ID # 30348749898. Registered contact number was also recorded/available on the parcel with a view to facilitating the employees meant for delivery purpose. Yesterday, an sms was received from HBL that your debit card had received back in the head office. The helpline was contacted by me to lodge a complaint against two employees I.e Mr. Saifullah and Adil in TCS office Battagram who usually return the parcels of the public saying that either the addressee don’t belong to our service area or the address is incomplete.
Repeating their routine process, they returned the parcel to Karachi on 18-07-2020, without contacting the addressee on the registered contact number. These two employees are a bad spot on the efficient and quick delivery system of the TCS who usually return the parcels of the general public back to its origins without taking pain to contact the addressee on his/her contact numberfor the collection of parcels.
It is therefore requested that necessary departmental action may be taken against the above named two employees for the prosperity of the TCS system. In addition, Police Station Kuza Banda (6-kms away from Battagram TCS office) may also be included in the service jurisdiction area of the TCS. Thanks and regards.
Raj Mohammad,
Village Landi, P/o Kuza Banda,
Tehsil and District Battagram.

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