Travelgenio / issued ticket under wrong name

Travelgenio Reviews & Complaints

By: Jennifer Smith

Contact information:
Travelgenio

Hi Travelgenio,
I bought tickets from you guys on 19th July 2019. I bought ticket from Abu Dhabi to Venice for 19th October 2019 . The Traveltobe code for this booking is 15158803 and booking code is AKBEKF. You issued one ticket under wrong name! I gave you the name Aisha Mohamed and you issued the ticket in the name of Fatima AL Qubaisi. I have filed numerous complaints but to no avail.please change the name of the second ticket.

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