EasyPaisa / Amount charged twice during fuel top-up

EasyPaisa Reviews & Complaints

By: Mohsin

Contact information:
EasyPaisa Karachi

Hi
I writing this email with great frustration and disappointment with online customer service support.
I actually got fuel filled up from “Aftab Service” located near Nipa chowrangi Karachi. I paid RS 2000 via easy Paisa app but somehow transaction failed and application showed “something went wrong”. I scanned barcode again and performed another transaction of same amount which went successful, I left the fuel station but after few time I checked app and found both transaction was successfully charged to me.
I am trying launching complain since last 4 days but they closed it with note that “receiver is not picking their call”. This reason is completely unacceptable illogical to me that I am not concerned why receiver is not picking your call I used you app and it you app fault which landed me into this situation.
Please let me know if there is any possibility to get my money back ? If not then I will definitely do what I can, in my scope.

Few last complain numbers are
1-78502215518
1-78479288620
1-78470880059

My easypaisa account number is 03222003403

Thanks
Mohsin khan

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