EasyPaisa / EASY PAISA ACCOUNT COMPLAINTS – REVERSAL OF FRAUDULENTLY TRANSFERRED MONEY

EasyPaisa Reviews & Complaints

By: Zia Ullah

Contact information:
EasyPaisa

UllahSubject: EASY PAISA ACCOUNT COMPLAINTS – REVERSAL OF FRAUDULENTLY TRANSFERRED MONEY PKR 70,000 FROM EASY PAISA ACCOUNT # 0345-8700060

Respected Concerned Officials,

I would like to inform you that I am Telenor Easy Paisa Account holder, Account number is cited in aforesaid subject. Someone frequently scooped money PKR 70,000 from my account, detail as under;

• I received an SMS on 03-04-2019 from mobile number 0304 3132274 saying that to return Rs. 1,000 as wrongly sent your easy paisa account, which I ignored. Next day 04 0-04-2019 I received a call from mobile number 0306 1289657 saying that to return Rs. 1,000 as wrongly sent your account and pressing hard to help, I refused & rejected the call.
• in the meanwhile I have forwarded the same message to my cousin mobile no. 0304 3132274 and inquired him about that, in the meantime I have again received a call from mobile number 0315 6217077 & 0306 1289657 to return Rs. 1,000 and asked to send message back him. Despite repeated calls eventually my cousin sent back the SMS to requested mobile number 0304 3132274.

• He again asked that they don’t receive the amount and again sent an SMS saying that to return back, which I sent back.

After a while I received SMS from easy paisa helpline 3737 containing following text:

1. Trx ID 2886481540. You have sent Rs. 20000.00 to NASREEN NASREEN -923426344178. The fee of this transaction is Rs. 0.00. New Easypaisa account balance is Rs. 51229.62.
2. Trx ID 2886510953. You have sent Rs. 20000.00 to BUSHRA BIBI -923481349448. The fee of this transaction is Rs. 0.00. New Easypaisa account balance is Rs. 31329.60
3. Trx ID 2886514513. You have sent Rs. 8000.00 to BUSHRA BIBI -923481349448. The fee of this transaction is Rs. 0.00. New Easypaisa account balance is Rs. 23329.62.
I immediate called helpline regarding this fraudulent activity, to protect my account & not to transfer any funds to anyone, upon instructions I have also changed my PIN code without any delay.

After that I received again SMS’s on 05-04-2019 at about 12:02 am from easy paisa helpline 3737 containing following text:
1. Trx ID 2890536877. You have sent Rs. 23000.00 to NAFEESA ASGHAR – 923474679745. The fee of this transaction is Rs. 0.00. New Easypaisa account balance is Rs. 329.62.
2. Trx ID 2890539586. You have sent Rs. 320.00 to FAZAL AHMED – 923413809814. The fee of this transaction is Rs. 0.00. New Easypaisa account balance is Rs. 9.62.
3. Trx ID 2890541605. You have sent Rs. 9.00 to FAZAL AHMED – 923413809814. The fee of this transaction is Rs. 0.09. New Easypaisa account balance is Rs. 0.53.

I visited near franchise office Hafizabad and informed whole about the incident but they couldn’t help me saying that we nothing to do anything about it. It’s shocking for me that after changing the PIN code how transaction fund amount transferred from my easypaisa account.

Now I request you to please take up the matter immediacy without any delay and reverse back my looted money PKR 70,000 into my easypaisa account and take necessary action against responsible persons who are involved in such activities and they must be strictly penalized so that the innocent Pakistanis may remain safe.

Furthermore It is the prime responsibility of Easy Paisa Company to secure our accounts and reverse the funds into their accounts.
I will provide all SMS’s as an evidences.

Yours truly,

Zia Ullah
Easy Paisa Account # 0345-8700060
House No.
Hafizabad.
Contact No. 0345-8700060

1 thought on “EasyPaisa / EASY PAISA ACCOUNT COMPLAINTS – REVERSAL OF FRAUDULENTLY TRANSFERRED MONEY”

  1. Thanks for sharing your experience. Kindly update if the easy paisa authorities have taken some concrete action. Because if this is the state of affairs, we should create awareness in public not to keep money in easy paisa accounts.

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