Habib Bank Limited [HBL] / REQUEST FOR REDRESSAL OF GRIEVANCE REGARDING WITHDRAWAL OF AMOUNT

Habib Bank Limited [HBL] Reviews & Complaints

By: Seema Ali

Contact information:
Habib Bank Limited [HBL]

REQUEST FOR REDRESSAL OF GRIEVANCE REGARDING WITHDRAWAL OF AMOUNT RS.265,478 FROM THE ACCOUNT BEIN MAINTAINED AT HBL ANNEXE BR KARACHI & HBL CREDIT CARD # 4902-8700-0390-4288

It is submitted that I have been maintaining above mentioned A/C at above mentioned branch since,1977 on 13.1.2020 received text on my cell phone that a transation of Rs.49,000/is done & credited to Taj Bibi ,and 49,000/ is credited to Naseem Bibi & Rs.49,000/ to Kulsoom Bibi respectively I immediately informed this to HBL phone Banking meanwhile I was reporting this two messages were received that 2-transactions of Rs.45,175/& Rs.28,128/- is debited from my Credit Card,thus total amount is Rs.265,478/= were fraudulently used.

I was terribly perturbed and surprised to receive the text/message on my cell phone regarding the withdrawal of above amount. I immediately informed to HBL Phone Banking and transmitted the emails to concerned departments only Rs.49,000/= out of Rs. 265,478/= were reversed by the bank (HBL) on 21.1.2020.

I have been going from pillar to post in the concerned departments of HBL for recovery of remaining amount, fraudulently withdrawn
I have been going from pillar to post in the concerned departments of HBL for recovery of remaining amount, fraudulently withdrawn but no one is bothered to resolve the issue and get me out of this mental torture,receiving calls on frequent basis from Credit Card Department regarding payment I cannot understand this when I already reported this to the concerned departments via email they have not stopped the charges again & again imposing on me,reserved all my rights to go to Prime Minister for Justice for this fraudulent withdrawals and the Court of law and claim damages.

On 24.4.2020 issued a cheque for Rs.25,500/ against my pension credited in my account but the credit card department debited my account for recovery of the fraudulent transaction on Daraz.
Sincerely,

Seema Ali
B-6
MJK APARTMENT
CLIFTON BLOCK # 5
Opposite Switzerland Embassy
KARACHI
POSTAL CODE 75600
0333-3299456

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