Pakistan International Airlines (PIA) / booking through credit card

Pakistan International Airlines (PIA) Reviews & Complaints

By: Akhil parookaran

Contact information:
Pakistan International Airlines (PIA)
United Arab Emirates

Dear sir

I had booked a ticket in PIA in name of Mr Fida Muhammad ( Booking Ref:28JMKF) on 11-04-2019 from Dubai to Islamabad. The ticket was booked by using company credit card as we use company card for travels.

He was not allowed to check in saying that he doesnt have the original Credit card used for booking since it was at midnight, we has asked the employee there is it ok if i provide a copy of card though mail or whats app but they insisted on the original one with emirates id of the card holder and i had to travel to airport in midnight via taxi to present the card at the counter which they never checked saying they just needed the number of card.

Regarding the same i talked to PIA staff there for wasting my time unnecessary he was not even bothered about hearing me out and was just ignoring my concern.

I would like you to look in this matter which could have been sorted out via a email or what app and they had made me travel in the midnight via taxi without any need for the same which caused me unnecessary loss of time and money.

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